Privacy Policy

We collect information that you provide directly to us, including: - Name, email address, and phone number - Medical history and treatment preferences - Location information - Communication preferences - Feedback and correspondence - IP address and browser information (automatically collected) - Cookies and similar tracking technologies

We use the information we collect to: - Connect you with appropriate medical providers - Improve our services and user experience - Send relevant updates and information about procedures - Respond to your inquiries and requests - Analyze site usage and improve functionality - Comply with legal obligations - Prevent fraud and ensure security

We may share your information with: - Medical providers and clinics you express interest in - Service providers who assist our operations (hosting, analytics, email) - Legal authorities when required by law - Business partners with your explicit consent We never sell your personal information to third parties for marketing purposes.

We use cookies and similar technologies to: - Remember your preferences - Analyze site traffic and user behavior - Improve site performance You can control cookies through your browser settings.

We retain your personal information for as long as necessary to: - Provide our services - Comply with legal obligations - Resolve disputes Typically, we retain data for 7 years unless you request earlier deletion.

Under New Zealand's Privacy Act 2020, you have the right to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Object to processing - Data portability - Opt-out of marketing communications - Lodge a complaint with the Privacy Commissioner To exercise these rights, contact: privacy@cliniccompare.co.nz

We implement appropriate security measures to protect your information, including: - SSL/TLS encryption for data transmission - Regular security assessments and updates - Strict access controls and authentication - Secure data storage with reputable providers - Regular backups and disaster recovery procedures

We use third-party services including: - Google Analytics (analytics) - Email service providers - Cloud hosting providers These services have their own privacy policies.

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use after changes constitutes acceptance.

For privacy-related inquiries or to exercise your rights, contact us at: Email: privacy@cliniccompare.co.nz For complaints about privacy breaches, you may also contact the Office of the Privacy Commissioner: privacy.org.nz